Privacy Policy

Thank you for visiting the VOIR PLUS CLAIR website and for reading its Privacy Policy.

By using this site or any of the products and services linked to it, you consent to the collection, use and disclosure of your information in accordance with this privacy policy. If you do not agree to this, please refrain from visiting this site or using our services.

About us

VOIR PLUS CLAIR is a Quebec-based company committed to the privacy of its customers, partners, collaborators and visitors.

We put forward this confidentiality policy, in accordance with the laws in force in Canada and more particularly those of the Province of Quebec, where our main commercial activities take place, as well as those of the European Union. This policy applies to our company, its website voirplusclair.com, as well as all contents displayed on our various social networks.

Consent

By working with us or by using this site or any of the services linked to it, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please refrain from visiting this site or using our services.

We reserve the right to modify this privacy policy at any time, without prior notice, and will post updates on this website. We therefore suggest that you visit this page periodically to review the conditions.


Collecting and Using
Your Personal Data

In the normal course of our business, we collect the following information:

CLIENTS, COLLABORATORS AND SUPPLIERS

  • First and last names, title and function
  • Professional mailing address (which may also be a personal address)
  • Phone numbers
  • Electronic contact information (emails, website, social networks)
  • Anniversary date (if already publicly displayed)

Use: General mandate/file management, communications, invoicing.


SUBSCRIPTION TO NEWSLETTERS

  • Email address
  • Date of subscription and/or unsubscription
  • Date and time you open each newsletter
  • Links you clicked

Use and retention: To send you communications that are relevant to your business or related to our services. You can opt out at any time by clicking the unsubscribe link included at the bottom of each of our mailings. We keep this information for as long as your subscription lasts.


SOCIAL NETWORKS

If you follow us on social media or have reacted to or reposted one of our posts, we have access to the profile of the user of the social media page through which you interacted with ours.

Use: To know the popularity and reach of our content. To no longer see our publications on your feed, simply unsubscribe from our pages.


BROWSING OUR WEBSITE

The server hosting our website collects certain information through log files, such as:

  • Connection IP address
  • Browser and operating system details
  • General geographic location of your connection
  • Pages visited and queries
  • Hours and day of connection

Use: To get an overview of where our audience comes from (country, region), popularity of our content, and general visitor behavior.


EXTERNAL TOOLS AND THIRD PARTY APPLICATIONS

We personally do not actively and systematically collect data for the purposes of profiling, remarketing, direct solicitation, “Big Data” analysis, advertising remarketing or large-scale marketing targeting.

However, certain external tools or applications used on our website or during our daily interactions with you (e.g.: log files, remote connection software and applications, email management, document transmission, online communication, etc.) may potentially collect general or personal data whose scope may go beyond our particular interests and needs.

We therefore encourage you to familiarize yourself with the privacy policies of the designers of these tools, software and applications to determine their scope.


Retention of your information

If you are a customer, we will retain your information from 90 days up to 2 years after you close your file with us, or for as long as necessary for us to fulfill the purposes for which it was collected, as mentioned in this privacy policy. For example, we may need to retain certain information for a longer period of time, such as record keeping/reporting, in accordance with applicable laws, or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc.


Security

VOIR PLUS CLAIR attaches the highest importance to the security of your personal information and is committed to processing it according to industry norms and standards, for the sole purposes for which it is collected as described in this confidentiality policy, or in a specific notice to this effect.

Although no data storage mechanism offers maximum security and an element of risk is always present when using the Internet to transmit information, we are doing everything we can to protect your personal data. We take reasonable precautions to ensure that it is not lost, misused, inappropriately accessed, disclosed, modified or destroyed.


Right of access,
opposition and withdrawal

We commit to allow the right of access and rectification of data to persons who wish to consult, modify or even delete information regarding them. You can, at any time, request the correction of the data concerning you or request that it no longer be used for certain purposes mentioned when it was collected (ex. removal from a mailing list), by contacting the Privacy Officer by email at the address mentioned below.


Questions and contact details

For more information regarding our privacy policy, contact the Privacy Officer at:

Carole Doucet

100–754 Chemin de la Montagne

Mont-Saint-Hilaire, QC J3G 4S6

Tel.: 514 237-5065

Email: cdcoach@voirplusclair.com

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